PRIVACY POLICY

The Green Studio (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website $Website URL$ (the “Site”) or otherwise interact with us.

If you do not agree with this Policy, please do not use the Site.

1) Information We Collect

We may collect the following categories of information:

A. Information you provide to us

Contact details: name, email address, phone number, shipping and billing address
Account information: login details (if you create an account)
Order and payment details: items purchased, purchase history, payment confirmation (we do not store full card details if processed by a payment provider)
Customer support: messages you send to us, requests, and any information you choose to share

B. Information collected automatically

Device & usage data: IP address, browser type, pages viewed, time spent, clicks, referring/exit pages
Cookies and similar technologies: used for site functionality, analytics, and marketing (see Section 6)

C. Information from third parties
We may receive information from payment processors, shipping carriers, analytics providers, advertising partners, and platforms you use to access our Site.

2) How We Use Your Information

We use your information to:

Process and fulfill orders, payments, deliveries, returns, and refunds
Provide customer service and respond to inquiries
Create and manage your account (if applicable)
Send transactional messages (order confirmations, shipping updates)
Send marketing communications (where permitted by law and your preferences)
Improve our Site, products, and user experience
Prevent fraud, abuse, and unauthorized access
Comply with legal obligations and enforce our terms

3) Legal Bases (Where Applicable)

If you are in a region that requires legal bases (e.g., UK/EU), we process personal data under the following bases:

Contract: to provide products/services you request
Legitimate interests: to run and improve our business, prevent fraud, and maintain security
Consent: for marketing and certain cookies (where required)
Legal obligation: to comply with laws (tax, accounting, consumer protection)

4) Sharing Your Information

We may share your information only as necessary with:

Service providers (payment processors, shipping carriers, website hosting, analytics, marketing tools, customer support tools)
Business partners for advertising and campaign measurement (where permitted)
Legal authorities if required by law, court order, or to protect rights, safety, and security
Business transfers (merger, acquisition, or sale of assets), where your data may be part of the transferred assets

We do not sell your personal information in exchange for money. Some jurisdictions consider certain targeted advertising “selling” or “sharing” — see Section 9.

5) International Data Transfers

Your information may be transferred and processed in countries other than where you live. When required, we use appropriate safeguards (such as standard contractual clauses) to protect your information.

6) Cookies & Tracking Technologies

We use cookies and similar technologies to:

Keep the Site working properly (cart, login, security)
Remember preferences
Analyze traffic and performance
Deliver or measure ads (where applicable)

You can control cookies through your browser settings and, where available, our cookie banner/preferences tool. Disabling cookies may affect Site functionality.

7) Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy, including:

fulfilling orders and providing support
meeting legal, tax, or accounting requirements
resolving disputes and enforcing agreements

8) Security

We use reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9) Your Privacy Rights

Depending on your location, you may have rights such as:

Access to your personal information
Correction of inaccurate data
Deletion of your data
Restriction or objection to processing
Data portability
Opt-out of certain marketing communications
Opt-out of targeted advertising / “sharing” (where applicable)

To exercise your rights, contact us at help@thegreenstudio. We may need to verify your identity before completing requests.

Marketing emails: You can unsubscribe at any time using the link in our emails.

10) Children’s Privacy

Our Site is not intended for children under the age of 13 (or the minimum age required in your country). We do not knowingly collect personal data from children.

11) Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of those third parties.